We aim to protect your privacy as a customer and a user of Pino Plus Online (hereafter referred to as “the Site”). It is our goal to provide you services and information tailored to your individual needs while complying with our obligations under the Privacy Act 1993 (Privacy Act).
The Site is intended only for use by people located and residing in New Zealand.
1. COLLECTION OF PERSONAL INFORMATION AND YOUR PRIVACY
From time to time, we may need to obtain personal information from you in the course of providing some of the services or content of the Site to you. Personal information is any information about you that identifies you, or by which your identity can reasonably be ascertained.
2. INFORMATION WE COLLECT
2.1 You must register with the Sites to use our services and search for and buy grocery items. You can complete this registration by registering online as a Pino Plus Online customer. To register, you will need to provide us with certain personal information, which may include your name, postal address, email address, phone number and other requested information.
2.2 In addition, in the course of using the Site once registered, we may collect various other information from you, including demographic information (e.g. age, gender), mobile location data, order information (e.g. your preferences, purchases and returns history) and other information that we request.
2.3 If you do not provide us with some of this information then you may not be able to access some or all of the services available through the Site.
3. REASON OF COLLECTING INFORMATION
3.1 Pino Plus collects personal information from you in the course of providing some of the services or content on the Site to you.
3.2 By registering to use the Site, you agree that Pino Plus may collect, store and use any of your personal information including to do any of the following:
In doing so, your personal information may be combined with other personal information held by Pino Plus, our partners and service providers.
Where possible, Pino Plus will collect your personal information directly from you.
4. DO WE DISCLOSE PERSONAL INFORMATION TO ANYONE ELSE?
By registering to use the Site, you agree that Pino Plus may disclose your personal information for any of the purposes listed in the above section to:
You consent to the disclosure of your personal information to the parties listed above.
To process your payments for grocery items through the Site, your personal information relating to credit or debit card payments will be processed by our appointed payment provider who may hold those details.
5. COOKIES AND TRACKING
By using the Site, you consent to the storing and accessing of cookies or other information on your device in connection with your use of the Site.
6. ANALYSIS TOOLS
We use various app, web and/or email analytics tools to collect information about your activity through the Site. The information we collect through the use of such analytics tools may be information about you (e.g. products, services or specials that you engage with on the Site) or anonymous information (e.g. the number of visitors per day or the average amount of time spent on the Site). By accessing and using the Site, you consent to our use of such analytics tools to collect information about your access and use of the Site.
7. SECURITY OF PERSONAL INFORMATION
Security of personal information is important to us and we will take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. However, you acknowledge that security of the transmission of data over the internet can never be guaranteed. To the maximum extent permitted by law, Pino Plus will not be liable for any direct or indirect damage or loss if any third party gains unauthorised access to your information.
8. ACCESSING, CORRECTING AND UPDATING PERSONAL INFORMATION
Your personal information will be held by GS Prime Limited trading as Pino Plus at 18 Link Drive, Wairau Valley, Auckland 0627, and/or by one or more of Pino Plus’ trusted data service providers. Under the Privacy Act you have the right to access your personal information that we hold, and to have that information corrected and/or updated. You may be able to update your details online through the Site. We will rely on the information that you have provided us so please ensure that information is accurate and kept up-to-date. If you find that information we hold about you is incorrect, please contact us immediately and we will correct it.